Responsible gambling

At EraBet Casino we want every moment of play to be enjoyable and safe. Gambling should be a form of entertainment, not a source of stress or harm. If you ever feel that playing is becoming a problem, or you simply want to take more control over how you play, we are here to help with practical tools and supportive steps you can take immediately.

Responsible Gambling – Tools (Deposit Limits, Time-Outs, Self-Exclusion)

We provide a range of easy-to-use account tools designed to help you manage your activity and stay in control. These tools are available in your account area or by contacting our support team.

Deposit limits — Set daily, weekly or monthly deposit caps. You can lower these limits instantly at any time. If you decide to increase a limit, there will be a mandatory cooling-off period before the higher limit takes effect.
Loss limits and wager limits — Limit how much you can lose or stake over a set period to help keep play within your budget.
Session reminders — Receive automated pop-ups or notifications after a set session length to help you pause and reassess.
Time-outs — Take a short break from play for a period you choose. During a time-out your account access and deposits are restricted for the chosen period, but you can return once it ends.
Self-exclusion — For longer-term breaks, self-exclusion prevents logins and new deposits for the duration you select. Once self-excluded, your account is blocked for that period and cannot be reactivated until it ends.
Reality checks and activity history — Use your play history and real-time spend summaries to review time and money spent on the site. Regular review helps spot patterns early.

Recognising Warning Signs

It can be hard to notice changes in your own behaviour. The following are common warning signs that gambling may be becoming unsafe for you or someone you care about.

Chasing losses or trying to win back money quickly.
Spending more time or money than intended.
Borrowing, using credit, or selling possessions to fund play.
Neglecting work, study, relationships or self-care because of gambling.
Feeling anxious, guilty, restless or unable to stop.
Lying to friends or family about gambling activity.

Practical Steps If You’re Worried

If you recognise any warning signs, small changes can make a big difference. Try one or more of the following steps right away.

Reduce or pause your deposits using the account limits features.
Activate a session reminder or time-out before you continue playing.
Consider self-exclusion for a longer break while you reassess.
Remove stored payment methods from your account and put controls on your bank cards where possible.
Ask a trusted friend or family member to help you maintain limits or remove access to your account.
Keep a simple spending log to understand how much you are actually spending and how often.

How We Support You

Our support team is available to help in a calm, non-judgmental way. If you want assistance with any of the tools or need extra time to consider your options, contact us and we can:

Help set or change deposit, loss and wager limits on your account.
Activate immediate time-outs or process self-exclusion requests.
Provide clear information about what happens to your account during a break.
Share details about local support services and practical next steps for managing finances and wellbeing.
Discuss how your loyalty benefits and pending bonuses are affected when limits or exclusions are applied.

Responsible Gambling – Links to Support Organizations

If gambling is causing distress, speaking with a professional or a local support service can help. We encourage you to reach out to organisations in your area for confidential advice, counselling and tailored support. If you’re unsure where to start, our support team can point you toward appropriate local resources and helplines.

Privacy and Fair Treatment

If you use any responsible gambling tools, your choices are respected and handled with privacy. We will not judge or penalise you for using limits, time-outs or self-exclusion. Our goal is to help you make the decision that best protects your wellbeing.

Final Thoughts

Taking control of your play is a positive step and we support every player who chooses to do so. Small adjustments—like a deposit limit or a short time-out—can keep play enjoyable and sustainable. If you would like help putting a plan in place, contact our support team anytime; we are here to listen and to assist.